Articles Posted by Guru Sanket Biswal
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DON’T HOPE,…DECIDE!
While waiting to pick up a friend at the airport in Portland, Oregon, I had one of those life-changing experiences that you hear other people talk about — the kind that sneaks up on you unexpectedly. This one occurred a mere two feet away from me. Straining to locate my friend among the passengers deplaning [...]
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Your Actions Mean more than you Know
One day, when I was a freshman in high school, I saw a kid from my class was walking home from school. His name was Kyle. It looked like he was carrying all of his books. I thought to myself, “Why would anyone bring home all his books on a Friday? He must really be [...]
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A gift of love!
“Can I see my baby?” the happy new mother asked. When the bundle was nestled in her arms and she moved the fold of cloth to look upon his tiny face, she gasped. The doctor turned quickly and looked out the tall hospital window. The baby had been born without ears. Time proved that the [...]
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Face the Problem Positively..
This parable is told of a farmer who owned an old mule. The mule fell into the farmer’s well. The farmer heard the mule praying or whatever mules do when they fall into wells. After carefully assessing the situation, the farmer sympathized with the mule, but decided that neither the mule nor the well was [...]
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The Logical Solution
This is worth reading… never underestimate your customer’s complaint, no matter how silly it might sound to be. This is a real story that happened between the customer of General Motors and its Customer-Care Executive. A complaint was received by the Pontiac Division of General Motors This is the second time I have written to [...]
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